Billing Questions
Use the links below to find answers to the most asked questions. If your question is not answered, please contact our offices for assistance.
- I am going to be out of town, what needs to be done
- I am planning to rent one of my services
- I am planning to sell my property
- Can I pay my bill online
- How do I make payment arrangements
Answers:
I am going to be out of town, what needs to be done?
If you will be gone more than one month, provide us with a forwarding address AND phone number.
I am planning to rent one of my services.
It is the responsibility of the property owner to notify our office of the appropriate move in and move out dates to ensure accuracy in billing. We will list the renter on a sub-account, and a duplicate copy of the bills and correspondence related to the account will be mailed to the renter.
I am planning to sell my property.
If you are using a realtor, be sure to have the listing agent fax a copy of the listing agreement so we may release the monthly usage information as well as any contract minimums that may be associated with the service. This will give the prospective buyers an indication of what will be required to assume the electrical service.
If you are not using a realtor, it is important you contact our office regarding your service to ensure there are no contract minimums to be assumed by the new owner.
Can I pay my bill online?
Park Electric now accepts payment online through a third party payment center. If paying by credit card or e-check a convenience fee will be applied to the payment you make. To pay online click HERE. For those who are using other online payment services, please keep in mind there is often a third party involved in the processing of your payment. This will sometimes cause the payment to arrive later than one would anticipate.
How do I make payment arrangements.
Bills are sent on the 20th of each month and due on the 3rd of the following month. The bill is considered late if we do not receive payment by the 3rd. If your account is 30 days past or, if you are a habitually late payer (more than 30 days late for three months in a 12 month period), is not recieved by the 3rd, late fees will be added to your account. Contact our office to make appropriate payment arrangements. If you receive a registered disconnect notice (a notice that must be signed for at the P.O.), contact our office immediately.
Park Electric Cooperative, Inc. © All Rights Reserved
P.O. Box 1119 / 5706 U.S. Hwy 89 South / Livingston, MT 59047-1119 USA
406.222.3100 / info@parkelectric.coop
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